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Insurance Claims and Valuations

At Vu Jewellers, we work closely with clients and insurance companies to replace or repair lost, stolen, or damaged jewellery. We understand how heartbreaking it can be to lose a treasured piece, whether sentimental or valuable. That’s why we’re here to help. We can provide jewellery replacement estimates, liaise with your insurer on your behalf, accept insurance purchase orders, and remake, repair, or assist you in finding the perfect replacement. 

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Jewellery Insurance Valuations in Queenstown

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At Vu Jewellers, we offer professional insurance valuations for jewellery, providing you with peace of mind and the documentation you need to properly protect your precious pieces. Whether it’s an engagement ring, heirloom jewellery, or a bespoke creation, an up-to-date valuation ensures your jewellery is covered accurately in the event of loss, theft, or damage.

Why You Need a Jewellery Insurance Valuation

Jewellery values can fluctuate over time. Insurance companies require a current, independent valuation to ensure you’re fully covered should the unexpected happen. Our detailed insurance valuation reports are suitable for all major New Zealand insurers and include:

  • A full written description of your jewellery item

  • Detailed photographs

  • Current replacement value

  • Metal and gemstone analysis

  • Our professional assessment as qualified jewellers and designers

What We Value

We offer insurance valuations for a wide range of jewellery, including:

  • Diamond engagement rings

  • Wedding bands

  • Antique and vintage jewellery

  • Bespoke and handmade pieces

  • Precious gemstone rings, necklaces, bracelets and earrings

  • Inherited or remodelled jewellery

Valuations by Trusted Local Experts

All valuations are carried out in-house by our experienced jeweller, Claire Antill, with over 20 years in the industry. At Vu Jewellers, we combine craftsmanship with professional expertise to deliver reliable, high-quality jewellery valuations.

We're proud to be a trusted Queenstown jewellery studio, offering personalised service and honest guidance. Our valuations are discreet, secure, and handled with the utmost care.

How to Book a Jewellery Valuation

To arrange a jewellery valuation, please contact us or visit our Frankton-based studio in Queenstown. You’ll need to leave your jewellery with us for a short period while we carefully inspect and document it. Turnaround time is usually 5–10 working days.

If you're updating your insurance or just want to know what your jewellery is worth today, we’re here to help.

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