Shipping and Returns

When you purchase a new piece jewellery from our online store we will send it you via courier to ensure it arrives safely. 

Shipping within New Zealand

We offer flat rate shipping on all jewellery orders to be posted within New Zealand via tracked courier.

Price: $10

Estimated delivery: 1-3 days

Free shipping available on orders over $500

International Shipping 

We offer flat rate shipping including insurance for all parcels being sent outside of New Zealand.

Price: $50NZD

Estimated delivery: Delivery times will vary depending on which country you're in. 


If you purchase Vu Jewellery we are happy to resize and repair items, please get in touch with us via phone, email or pop in store to discuss options.

  • All returned items bought via our online shop will be returned to us at purchasers expense and cost of initial shipping will not be returned. 

  • Items in their original condition with no scratches or sign of wear will be ....returned/credit note???


Vu Jewellers

8a/5 Hawthorne Drive 

Frankton, Queenstown

P: 03 927 4300 | 0220 919 879


Opening Hours 

Monday to Saturday 10am-4pm

Sunday Closed 

Shipping and Returns

Vu Jewellers Info Guides

Terms and Conditions