Shipping and Returns
When you purchase a new piece jewellery from our online store we will send it you via courier to ensure it arrives safely.
Shipping within New Zealand
We offer flat rate shipping on all jewellery orders to be posted within New Zealand via tracked courier.
Estimated delivery: 1-3 days
Free shipping available on orders over $500
We offer flat rate shipping including insurance for all parcels being sent outside of New Zealand.
Estimated delivery: Delivery times will vary depending on which country you're in.
If you purchase Vu Jewellery we are happy to resize and repair items, please get in touch with us via phone, email or pop in store to discuss options.
All returned items bought via our online shop will be returned to us at purchasers expense and cost of initial shipping will not be returned.
We do not refund unwanted items, however, if you've bought the wrong thing, items can be returned within 1 month of purchase if in their original condition with no scratches or sign of wear to the jewellery or packaging for an exchange or a credit note.